Delivery Charges

Our exact delivery charges depend on the weight, number and combination of items ordered. To find out how much delivery will cost on any given item(s), please select the 'Add to Cart' option on the product listing page(s). This will then take you to a provisional order form where the shipping zone can be selected, and the carriage charge will then be shown.

Delivery Timescales

All product listings include a stock status indicator. Products listed will usually ship the same day (for orders placed before 3pm on a working day) or the next working day (for orders placed after 3pm, or on a non-working day). If for any reason we are unable to ship the item from stock, we will notify the fact by email, along with an anticipated shipping date, before the end of the day (or next working day for orders placed after 3pm, or outside of our normal office hours). 

Delivery Guarantee

Standard Delivery

Standard deliveries (priced at £7.99) are sent via City Link courier delivery service which is normally next day between the hours of 9-6pm. Two attempts will be made by the courier to delivery the parcel. If unsuccessful the item will be returned to us and redelivery charge will be incurred.  Smaller items (delivery charge £4.99) which include Fascia panels, wiring looms, accessories, etc will be sent by Royal Mail 1st class post. In our experience, 95%+ of orders are delivered within 24-48 hours of despatch. Delivery to some areas may however take longer, especially to northern Scotland and rural areas. We are unable to accept any liability for costs or inconvenience incurred as a result of delayed standard deliveries. 

Saturday Deliveries

To assist customers who work during the week, we are also able to offer Saturday deliveries. These are sent by City Link courier company. However, in our experience, virtually all orders despatched in this manner on a Friday do arrive on a Saturday. In the event that the order should not arrive on a Saturday, we cannot accept any liability for either cost of carriage or loss or inconvenience incurred as a result of the delay. The parcel will however be left at the nearest Post depot, and held for collection for 7 days. This will normally allow easy collection the following Saturday where necessary.

International Delivery

We use UPS for international deliveries. Depending on destination this can take upto 3-10 working days. We cannot be held responsible if there is a delay in the delivery to your destination. International delivery charges are quoted on parcels upto 1kg. Please request shipping charges to your respective country.

PLEASE NOTE: WE ONLY ACCEPT PAYPAL PAYMENTS FOR INTERNATIONAL ORDERS AND ALSO IN SOME CASES WE MAY REQUEST ADDITIONAL IDENTIFICATON.

Delivery Addresses

For security reasons, we currently deliver only to the cardholder's home address, as held on record by the card issuer. Where this is impractical, we can also deliver to your work address but you will need to send us fax authorisation on a company letterhead authorising us to send the goods to your work address.

Delivery Method

Small items are normally despatched by Royal Mail 1st Class post. Larger items are sent by courier, and will require signing for on delivery.

Delivery Status Information

Once your order is despatched, if it has been sent by courier / UPS and is being delivered to a UK mainland address  / international , you can contact us and we will send you a parcel number which you can then use to track the delivery. 

Delayed Delivery

No liability will be accepted for incidental or consequential losses suffered as a result of delays in delivery.